Terms of Service

Last updated: April 2026

These terms govern your use of the Reverie Hair & Beauty website (reverie.site-kick.co.uk) and the services we provide. By using our website or booking an appointment, you agree to these terms.

1. About Us

Reverie Hair & Beauty is a hair and beauty salon located at 123 Serenity Lane, Newport, South Wales. Contact: [email protected].

2. Bookings & Appointments

Appointments are booked through our third-party partner, Fresha. By booking, you also agree to Fresha's Terms of Service.

• We recommend booking 1–2 weeks in advance for regular appointments and 2–3 months for bridal services.
• A patch test is required at least 48 hours before any colour service.
• Please arrive on time. Late arrivals may result in a shortened service or the need to reschedule.

3. Cancellation Policy

• We require at least 24 hours' notice for cancellations.
• Late cancellations or no-shows may incur a fee of up to 50% of the booked service price.
• Repeated no-shows may result in a requirement to pay a deposit for future bookings.

4. Pricing

All prices listed on our website are starting prices and may vary based on hair length, thickness, and complexity. A consultation ensures accurate pricing before any service begins. We reserve the right to update pricing at any time; the price at the time of booking applies.

5. Gift Cards

Gift cards are non-refundable and cannot be exchanged for cash. They are valid for 12 months from the date of purchase unless otherwise stated.

6. Liability

While we take every care to provide excellent results, hair and beauty treatments carry inherent risks. We are not liable for adverse reactions where a patch test was offered and declined, or where aftercare instructions were not followed.

7. Website Use

The content on this website is for general information purposes only. We make reasonable efforts to keep information accurate and up to date, but we make no warranties about completeness or accuracy.

• You may not reproduce, distribute, or commercially exploit any content from this website without our written permission.
• We are not responsible for the content or privacy practices of third-party websites we link to.

8. Intellectual Property

All content, images, logos, and branding on this website are the property of Reverie Hair & Beauty or used with permission. Unauthorised use is prohibited.

9. Governing Law

These terms are governed by the laws of England and Wales. Any disputes will be subject to the exclusive jurisdiction of the courts of England and Wales.

10. Changes to These Terms

We may update these terms from time to time. Continued use of our website or services after changes constitutes acceptance of the updated terms.

Contact Us

If you have questions about these terms, contact us at [email protected] or visit us at 123 Serenity Lane, Newport, South Wales.